Bold Ticket
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Bold Ticket Overview
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Bold Ticket has 1.2 star rating based on 29 customer reviews. Consumers are mostly dissatisfied.
- Rating Distribution
Pros: Quick delivery.
Cons: Deceptive practices, Customer service fees overpricing, No refund or exchange service fees.Recent recommendations regarding this business are as follows: "Don’t use Bold ticket", "Never", "boycott", "Don’t use this company", "Don't purchase online".
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Bold Ticket has 1.2 star rating based on 29 customer reviews. Consumers are mostly dissatisfied.
- Rating Distribution
Pros: Quick delivery.
Cons: Deceptive practices, Customer service fees overpricing, No refund or exchange service fees.Recent recommendations regarding this business are as follows: "Don’t use Bold ticket", "Never", "boycott", "Don’t use this company", "Don't purchase online".
Most users ask Bold Ticket for the refund as a solution to their issues.
Consumers are not pleased with Exchange, Refund and Cancellation Policy and Customer service. The price level of this organization is high according to consumer reviews.
Media from reviews
Top Bold Ticket Reviews
"ETA for Suns Tix fir 3/11 irder #5037****"
Had to request Status update & Tix sent 3-4x. Unaware of Seller removing his Seats for sale until Day before Suns Game. Transfer & new seats were then handled...
"Terrible service. Never receive the email transfer - horrible!"
Didnt receive the transfer email & dealing with customer service. Terrible! Customer service sent me through multiple steps - insisting that I received an...
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
To find out were my tickets are
Preferred solution: Deliver product or service ordered
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Atlanta, Georgia
Terrible service. Never receive the email transfer - horrible!
User's recommendation: Don’t use Bold ticket
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Eugene, Oregon
When can I access my ticket?
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
ETA for Suns Tix fir 3/11 irder #5037****
Middletown, Ohio
HEEEEEEELP
Wesley Chapel, Florida
No refund
User's recommendation: Never
BAIT AND SWITCH
HE MOST HORRIBLE COMPANY EVER DEALT WITH. Purchased tickets for the Kentucky Derby.
The tickets were supposed to come on the Tuesday before the Saturday Derby. Tuesday passed and contacted them on Wednesday. They said they would be here pre Derby on both Wednesday and Thursday. After calling Friday, I got a call back and was offered seats in the Equestrian room.
The agent asked if I would accept these. I said "yes" as I had assumed it was for the actual event like the original ticket..The tickets were for a viewing party at another location that was more than an hour away and the agent never mentioned that though she did say, we did get different seats. I could have gone to a viewing party closer to home in Massachusetts. I had to purchase tickets when arriving at Churchill as I was told that these tickets were not for Churchill Downs.
Instead they were for Kneeland Racetrack which is not in Louisville but Lexington, Kentucky. The agent did not tell us this was not the event. I will admit in small print that the tickets said Kneeland but it did not occur to me that the replacement tickets were not for the same event. I felt like I had purchased tickets for Garth Brooks and was given tickets for Pearl Jam even though both are musical events.
I contacted customer service three times after I had calmed down and was given the standard answer that I accepted the offer. It is true but I accepted in good faith that it was for the Derby at Churchill Downs.and not another viewing event at another racetrack that was not close. I did not know until being refused admittance at the derby.
I had traveled with a friend; it was not until I was refused admittance that I realized that this was a bait and switch operative. If I can save one person from dealing with this company, I will have some satisfaction The last straw is this site not accepting my order number which was #4082****
- Bait and switch operative
- Suck
- No refund or exchange service fees
Preferred solution: Let the company propose a solution
User's recommendation: boycott
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Refund
- Etickets and refund policy
Preferred solution: Full refund
User's recommendation: Don't use these people.
Technical issues
- Really
Preferred solution: Full refund
User's recommendation: Don't purchase online
Franklin, Tennessee
Needs tickets
Preferred solution: Deliver product or service ordered
User's recommendation: Don’t use this company
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Can't get e-tickets and can't get any help from phone call or chat
Never resolved. Got an email October 2, after Concert date, telling me that the seller confirmed that he sent the tickets to me. Will never deal with Bold Tickets again and will express my frustration to anyone else that I can tell.
It is 7:23 on Saturday night, and the concert is Sunday at 7:30 p.m. Although I received an email this morning at 6:00 a.m., and they said they were retransferring my tickets, still no retransfer or tickets. Still can't reach human being to talk to about this, they...
Have been on chat lines four or five times since Monday. Yesterday waited 1 hr. 12 minutes to have phone call to Bold disconnect. Told to clear Chrome cache and delete cookies, did that.
Told last night after 35 min chat with Christian to look in my email for re-transfer of ticket link to my other email address, eileenvoss77@***.com. Didn't get email as of today at 12:35 central time.
https://tmtickets.page.link/ZeQUotz2vx6uL7SL7 DOESN'T WORK.
Says failed to resolve url domain prefix :https://tmtickets.page.link
You charged a service charge fee of $112.50 on a $375 purchase and I can't get my tickets.. PLEASE, PLEASE MAKE THIS WORK TODAY.
User's recommendation: Don't deal with this company
Totally dissatisfied
User's recommendation: Do not buy tickets from Bold!
Arlington, Texas
Failure to provide product when paid
User's recommendation: Buyer beware. Never use this company
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Federal Way, Washington
Order 3182****
Preferred solution: Deliver product or service ordered
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Santa Paula, California
CUSTOMER SERVICE SUCKS
User's recommendation: do not use
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
They price gouge and are non-responsive
- Suck
- Over priced
- Deceptive practices
Preferred solution: Deliver product or service ordered
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